DRAFT
Website Development Services Agreement
Confidential — For Authorized Parties Only
Service Provider ("Developer")
eidevs
by eizononline.com
Dar es Salaam, Tanzania
+255 746 024 949
info@eizononline.com
Client ("Client")
Name / Business:
Phone:
Email:
City:
1. Project Scope & Deliverables
The Developer agrees to design and develop a website for the Client as specified below.
All deliverables are scoped prior to project start and documented in writing. Work outside
this scope requires a written change order and may incur additional fees.
| Deliverable |
Description |
Included |
| Website Type | | ✓ |
| Number of Pages | | ✓ |
| Mobile Responsive Design | All screen sizes | ✓ |
| WhatsApp CTA Integration | Pre-filled message button | ✓ |
| SEO Basic Setup | Meta tags, titles, sitemap | ✓ |
| Contact / Inquiry Form | Email delivery | ✓ |
| Admin / CMS Panel | | □ Yes □ No |
| E-Commerce / Shop | | □ Yes □ No |
| Custom Features | | □ Yes □ No |
2. Project Timeline
Project start date is the date of receipt of the 15% deposit AND all required client materials (logo, text, photos).
Estimated completion: business days from project start.
Delays caused by the Client failing to provide content or feedback within 5 business days will extend the timeline accordingly, without penalty to the Developer.
The Developer will provide progress updates via WhatsApp at key milestones.
3. Payment Terms
Deposit (15%) — Project Start
Upon agreement signing
Deposit (45%) — Development
After first preview
Final Payment (40%) — On Delivery
Before live deployment
Total Project Value
Payment methods accepted: M-Pesa, CRDB, NMB, or bank transfer. A payment receipt is issued for every transaction.
The website will not be deployed to the Client's live domain until the final 40% payment is received in full.
Invoices unpaid within 14 days of delivery will incur a 5% monthly late fee.
DRAFT
4. Revisions & Change Requests
This agreement includes rounds of revisions. A revision round is defined as one consolidated list of feedback per review cycle.
Additional revision rounds beyond those included will be charged at TZS per round, agreed in writing before work begins.
Revisions requested after the final approval and go-live are considered new work and billed separately.
Major scope changes (new pages, new features, design overhaul) are not revisions and require a new written change order.
5. Intellectual Property & Ownership
Upon receipt of full payment, the Client owns all final website files, custom code, and design assets produced under this agreement.
The Developer retains the right to display the completed website in its portfolio and marketing materials, unless the Client requests otherwise in writing.
Third-party assets (licensed fonts, stock images, plugins) remain subject to their respective licenses. The Client is responsible for ensuring they hold appropriate rights to all content provided.
Open-source components used in development remain under their original open-source licenses.
6. Confidentiality
Both parties agree to keep confidential any non-public business information, pricing, proprietary processes, or personal data shared during this engagement.
This obligation survives the termination of this agreement for a period of two (2) years.
7. Cancellation & Termination
If the Client cancels the project after work has commenced, the deposit is non-refundable. Any work completed beyond the deposit value is invoiced at the Developer's hourly rate.
If the Developer is unable to complete the project due to unforeseen circumstances, any unused portion of the deposit will be refunded on a pro-rata basis.
Either party may terminate this agreement with 7 days' written notice (WhatsApp message acceptable). All work completed to date will be delivered and invoiced accordingly.
8. Limitation of Liability
The Developer's total liability under this agreement shall not exceed the total project value paid by the Client.
The Developer is not liable for website downtime, data loss, or third-party service failures (hosting providers, payment gateways, etc.) after handover.
The Client is solely responsible for the accuracy and legality of all content provided for the website.
9. Governing Law
This Agreement is governed by the laws of the United Republic of Tanzania.
Any disputes shall first be resolved through good-faith negotiation between the parties.
If unresolved within 30 days, disputes shall be referred to mediation in Dar es Salaam.
10. Entire Agreement
This document constitutes the entire agreement between the parties and supersedes all prior
communications, proposals, or representations, whether verbal or written.
Amendments must be made in writing and signed by both parties.
Developer — eidevs
eizononline.com
Signature
Name:
Date:
Client
Signature
Name:
Date: